Official Privacy Policy & Website Terms
Effective Date: March 24, 2026
Company: Living Waters Investigation and Protection
CA PI License: #189675 | RPS: #1962 | LDA: #0469 (San Bernardino County)
Living Waters Investigation and Protection is a veteran-owned private investigation firm committed to maintaining the highest standards of confidentiality, integrity, and legal compliance. This Privacy Policy describes how we collect, use, protect, and disclose information obtained through our website. For more on our agency, visit our Main Homepage.
1. Scope of Policy
This policy applies to information collected directly from users via our website intake forms, contact requests, and investigative services. For secure communication, please use our Secure Contact Page.
2. Information We Collect
We collect Intake Form and Inquiry Information, Personal Identifiers (Name, IP address, email), and Professional/Employment Information for due diligence. We also collect Investigative Data (PII) as part of our professional engagements.
3. Purpose of Data Collection
Data is collected for Service Delivery (claims, surveillance, asset identification), Background Checks, Litigation Support for attorneys, and legal compliance with California law.
4. Confidentiality and Professional Standards
As a licensed California Private Investigation firm (CA PI #189675), we treat case details as confidential. Where applicable, information may be protected by attorney-client privilege. Jurisdictional Notice: We provide LDA services specifically for San Bernardino County (LDA #0469).
5. California Privacy Rights (CCPA/CPRA)
California residents have the right to know, access, and delete their personal information. We do not sell or trade personal information for marketing purposes.
6. Data Security and Retention
We implement administrative and technical safeguards. Case files are retained for a minimum of 3 years, and financial records for 7 years in accordance with IRS and California requirements.
7. Bilingual Support / Soporte Bilingüe
Living Waters Investigation and Protection ofrece servicios tanto en inglés como en español. Esta Política de Privacidad se puede discutir en español a pedido.
8. Cookies and Tracking Technologies
Our website uses cookies to analyze traffic and improve user experience. You can manage cookies through your browser settings.
9. Changes and Contact Information
We reserve the right to update this policy. For questions or to exercise your rights, contact Edgar Rios at info@livingwatersinvestigation.com.
PI #189675 | RPS #1962 | LDA #0469 (San Bernardino County)